Support
Getting help
The fastest route is the support tool inside the application — it arrives with your account context attached.
Where to send what
In-app support
Signed in? Use Report a bug or the support centre in the app. Your organization, plan and recent activity come with the ticket, which usually removes a round of questions.
Privacy and data rights
Access, correction, deletion and other data-rights requests.
Monday to Friday, 8am–5pm Eastern. Dedicated phone support is not yet available.
Direct contacts
Reach the right Solaro team directly
Ready to see it on a real bill?
Bring a commercial utility bill and a building. We will run it end to end.